HOTEL VENDORS

Reservation Number
1 800 221 4542 24h/24h (Toll free)
Fairmont Hotels & Resorts:

Toll Free Room Reservations
1-800-257-7544 (Canada & U.S.)

Program Name
ACCOR - SOFITEL STEP PROGRAM

Program Information
Sofitel - Fairmont - Raffles - Swissotels

Dedicated Website: https://travelpros.accor.com/gb/northamerica/index.shtml
Individual Agent Log-in

Dedicated STP rate code; based on fully flexible rate. If agent does not book the STP rate code but books fully flexible rate offer, the hotel WILL apply the STEP amenities.

Dedicated STEP Suite Rate Code: STS = 15% Commission on all flexible rate code suite bookings.

Client Benefits:
• Daily complimentary breakfast for two
• Credit to be spent during the stay (50 or 100 USD) (1)
• Early check-in & late check-out (2)
• Upgrade at time of booking or check-in (1) (2)
• VIP welcome (management greeting, amenity…)
• Complimentary Wi-Fi

(1) to the Hotel’s discretion (see attached presentation for more details) (2) Upon availability

Agent Benefits:
• A special 15% commission on all stays made on STEP rates with checkout dates before Jan. 31st 2022.
• A dedicated global contact: STEPinfo.ww@accor.com
• One dedicated STEP champion in each hotel
• Dedicated STEP preferential code on TravelPros: LXSTEP
• Dedicated STEP GDS rate access code: STPWritten confirmation of voice bookings sent via email within one hour of booking
• dedicated email: vip.americas@sofitel.com
• VIP line US toll free number: 1-844 75 98 904
• A comprehensive E-learning program: Sofitel Learn with Us: www.accorhotelsforyou.com
• Guaranteed commission payment within 30 days after guest departure

Special Travel Agent Rate Program (STAR)
see attached flyer for further information

FAIRMONT HOTELS & RESORTS - FAMOUS AGENTS

EARN FAMOUS AGENTS POINTS BY BOOKING ONEFINESTAY!
Effective March 1st, you can earn Famous Agents points when you book clients at onefinestay properties.

onefinestay has ushered in a new era of hospitality, offering travelers a unique way to experience some of the world’s most sought-after destinations, including London, New York and Miami: by staying in the comfort of the finest hand-selected, private homes. On arrival, each guest is greeted with a personal welcome from the onefinestay team, who has prepared the home with care.

To learn more about onefinestay, visit our website, call us at +1 855 553 4954 or email us and quote your FA number to make a booking.
https://www.onefinestay.com

Booking Instructions
GDS Rate Code: STP or TE3 GDS Hotel Code: RT

Preferred Partner Program rates are subject to individual hotel participation and available inventory.

Register for the new ACCOR HERA here: https://hera.accor.com/create-account Use your Travel Edge Branch IATA number in the IATA field, and if you have an existing Famous Agents number, you can transfer it to your HERA account. Email Advisor.services@traveledge.com if you require any assistance with registration.

Contacts
Main Contacts:
Global Contact & East Coast
Leslie Dodson
Fairmont Hotels
Senior Director of Luxury Sales
c/o The Plaza, Sales, 5th Avenue at Central Park South
New York, New York 10019
T. +1 212 715 7178
Email Address: leslie.dodson@accor.com

West Coast:
Eric Floyd – Director, Luxury Sales
950 Mason Street
San Francisco, California 94108
E: eric.floyd@accor.com
T: 415-226-7714

For your sales requests or for more information, contact the

VIP Desk USA: vip.americas@sofitel.com
1 844 759 8904

Graziella Raimondo
Luxury Sales Manager – Eastern Canada
Graziella.Raimondo@accor.com
T. +1 905-655-6997 M. +1 647-293-1258
155 Wellington Street West, Toronto, ON – Canada

• OFS famous agents sell sheet
• Star program - consortia
• STEP rate travel pro
• STEP revamped presentation for agencies 2023

Contacts
Caitlin Murphyr
Regional Director of Sales, Western USA & Canada
Mobile +1 571 318 0189
E-mail cmurphy@aman.com

Jenna (O'Neill) Wilson
Regional Director of Sales - Eastern USA & Canada
Mobile: +1-267-218-4415
Email: joneill@aman.com

Karime Buraye
Regional Director of Sales, USA & Latin America
Aman
New York, NY
Mobile 917 680 2759
Email: kburaye@aman.com
www.aman.com

Brand / Property Info
21 Resorts across 8 time zones and 3 continents

Reservation Number
See attached for reservation phone number of each property

Website
https://aubergeresorts.com/

Commission Disbursement
10%

Program Name
AU - Travel Edge Preferred Partner Program

Program Information
Beginning July 8, Hawaii will end its pre-travel COVID testing requirement for visitors from the U.S. mainland who are fully vaccinated. This means no more testing required when travelling to Hawaii! Travelers will need to show their vaccine card as well as upload it to the state's Safe Travels website.

We are also excited to announce the extension of the 20% commission to August 30, 2021 in appreciation for your support of Mauna Lani!

High-level amenities provided from AU, varies from property to property, please refer to attached file for details offered by participated property

-Upgrade on arrival (subject to availability)
-Daily breakfast for two
-$100 USD Resort or Hotel credit, to be utilized during stay (not combinable, not valid on room rate, no cash value if not redeemed in full)
-Early check-in/late check-out, subject to availability
-Complimentary Wi-Fi

Auberge du Soleil and Auberge Nanuku are not part of the Travel Edge Preferred Program or ANY preferred program. Auberge du Soleil IS part of Relais & Chateaux and American Express FHR ($125 USD Spa Credit Only)

Booking Instructions
GDS Rate Access Codes
Chain Code: AU
Sabre: TE1
Reference Code

Contacts
Stephanie de Ortiz
National Sales Director, East Coast
Auberge Resorts Collection
1528 Cloverfield Boulevard, Suite C
Santa Monica, CA 90404
T: 310 437 4635
E: stephanie.deortiz@aubergeresorts.com

Liz Speichinger
Global Sales Director, West Coast
P 646.380.2491
Liz.Speichinger@aubergeresorts.com

Please look at the attachments for a detailed list of hotels and contacts

• Auberge contacts
• Auberge resorts leisure contacts- sheet 1

Reservation Number
Res:800-237 1236

Belmond Trains and River Cruises: 800-524-2420

Bellini Club Reservations (800) 701-1405.

Website
www.belmond.com

Commission Disbursement
See attachment

Program Name
BELLINI CLUB

Program Information
Dedicated Website: www.belliniclub.com

Client Benefits:
Standard Amenities - All Products
• VIP welcome treats with a local taste
• Buffet or full breakfast daily for two
• Welcome letter from General Manager recognizing your agency
• Space available complimentary upgrade on arrival
• Complimentary Wi-Fi
• Clients who spend a min. of US$5,000* at any one property or tour are eligible to receive a US$500 gift voucher for future travel of $2,500 or more at a different Belmond property (to be booked by the agent)
Premium Amenities using Bellini Club rate code - Hotels
• $90 fully flexible hotel/resort credit per junior suite or room, per stay
• $200 fully flexible hotel/resort credit per full suite, per stay

Agent Benefits:
• Direct Access to General Managers via the Bellini club website and select events.
• Exclusive toll free access to our Reservation Centre in the USA. Tel: 800 701-1405
• Dedicated support E-mail: vipservice@belmond.com
• Priority on waitlists
• 14% commission at over 80% of hotels on direct bookings. Commission rates are available on all published rates and corporate promotions
• Access to exclusive promotions and increased commission opportunities.
• Very attractive FAM rates

Booking Instructions:
Book via the GDS or direct with the property or through the central reservations office

General Terms and Conditions:
Experiences over $5k, will receive a future travel credit ONLY if you fill out a form on the BC website.

List of all commissions and properties available on the Bellini club website.

Agent Registration:
Advisors can register with Bellini via www.belliniclub.com.

Booking Instructions
Book via the GDS or Direct with the property or through the reservation call centre.
GDS Sabre Rate Code: TE3 GDS Hotel Code: OE

Preferred Partner Program rates are subject to individual hotel participation and available inventory.
Worldspan: 59B
Amadeus : OBP

Contacts
Cindy Holloway
Senior Account Director, Leisure - North America
Sales Territory: Texas
T: (646) 322-5850
S: cindy.holloway@belmond.com

Andrea Valente
Account Director, Leisure - Canada
+1 647 202 9024
Email: andrea.valente@belmond.com

Julie Owens
Account Director, Leisure - Northeast & Mid-Atlantic
Sales Territory: NJ, CT, MA, RI, VT, NH, ME, PA, WV, VA, MD, DE, DC
T: 929-409-4770
E: julie.owens@belmond.com

Natalie Aldridge
Account Director, Leisure - Southeast
Sales Territory: FL, GA, AL, SC, NC, TN, LS, MS
T: 404-906-5933
E: natalie.alridge@belmond.com

Max Snytin
Account Director, Leisure - Midwest
Sales Territory: IL, MN, IA, MO, WI, IN, KY, OH, AR
T: 650-868-9316
E: max.snytin@belmond.com

Melanie Perry, Account Director, Leisure Sales, Western
Sales Territory: Los Angeles + Northern CA, NV, OR, WA, ID, WY, MT, AK
T: 818-324-2207
E: melanie.perry@belmond.com

John Hector
Account Director, Leisure - Southwest & Central
Sales Territory: CA -Orange County + south, AZ, NM, UT, CO, KS, NE, SD, ND, HI
T: 323-823-8916
E: john.hector@belmond.com

Roseann Fenza
Travel Trade Support Manager, Leisure - North America
Sales Territory: Bellini Club Concierge, Roadshow & Events Manager, Admin
T: 212-764-8231
E: roseann.fenza@belmond.com

Jessica Bazaille
Travel Trade Support Executive, Leisure - North America
Sales Territory: Admin & Support, OSC & Webinars expert, Reports
T: 843-764-1538
E: jessica.bazaille@belmond.com

Elio Lopez
Account Director, LGBTQ & Entertainment
Global
T: +1 516 241 7031
E: elio.lopez@belmond.com

Attachments
BelliniClub_ExclusiveOffer_FinerDetails_Oct20_Extended.pdf
BelliniClub_ExclusiveOffer_Oct20_Extended.pdf
Belmond Cap Juluca - Reopening.pdf
belmond cap juluca daily program.pdf
BELMOND IN THE CARIBBEAN - NEWS - BELLINI.pdf
CPH_OperationsFlyerBellini_Oct20.pdf
LONGTERMSTAY-CAP.pdf

Commission Disbursement
This rate is also Commissionable at 10% to Travel Edge, when booked through GDS.

Program Information
Chain Codes:

CI: Comfort Inn®
MZ: MainStay Suites®
CZ: Comfort Suites®
UB: Suburban Extended Stay®
QI: Quality®
EO: Econo Lodge®
SZ: Sleep Inn®
RI: Rodeway Inn® (RY in Amadeus)
CC: Clarion®
NZ: Ascend Collection®
EZ: Cambria® Hotels & Suites

Rate Codes:
Sabre-TE1
Amadeus- 3TD
Apollo- T3D
Worldspan- 3TD

Choice VIP Rate specifically to Travel Edge and your clients.
A 10 to 15% discount off our Best Available Rate at all our participating hotels.

Over 6,500 worldwide hotels in 320 Choice Locations.

See attached flyer for Travel Edge Travel Advisor 20-25% Discounted rates (based on availability and location).

Contacts
Brian Vaughan
Global Account Manager, Strategic Accounts
Choice Hotels Canada
tel 1.647.546.0599
brian_vaughan@choicehotels.ca

Attachments
Choice Hotels Travel Edge Agent Discount Flyer.pdf]

• Agent discount flyer

Contacts
Trevor Owen
Director of Sales & Marketing
Corinthia Hotels
Direct Line: +44 20 7930 8181
Email: trevor.owen@corinthia.com | Visit us at: corinthia.com
Postal Address: Corinthia Hotel London, Whitehall Place, London, SW1A 2BD, UK

Rafaella Manetti
Head of Sales western USA
Corinthia Hotel London
Direct: (310) 614-5455
E: raffaella.manetti@corinthia.com

Attachments
[Corinthia London -25PC_ML-VIRTUOSO-MAY2018.pdf
Corinthia London Location Maps.pdf
Crafty Concierge - LONDONCALLING-Apr18.pdf
PR-UPDATE Tom Kerridge.new suites Apr 2018.pdf
Virtuoso-LONDONFOURLONGER-Corinthia London-APR18.pdf

• London location maps

Website
www.dcdiamondclub.com

Program Name
DORCHESTER DIAMOND CLUB

Program Information
GDS Sabre Rate Code: TE3
GDS Hotel Code: DC

Preferred Partner Program rates are subject to individual hotel participation and available inventory.
Amadeus: DZ9

Travel Edge is a member of the Dorchester Diamond Club Program

This exclusive program, is only being offered to Dorchester's top Travel Agencies.

Client Benefits:
•Guaranteed one Category upgrade at time of booking, up to a Junior Suite
• One time credit of 100 units of local currency ($, Euros, Pounds) once per stay
•Daily full breakfast (breakfast menu only), available in any outlet including in-room dining, for up to two people per bedroom (excluding alcohol and caviar)
•Daily unlimited internet access for unlimited number of devices

Agent benefits:
•Every Dorchester collection hotel has a 24/7 Diamond Club Ambassador team who will look after your client and be available throughout their stay if you or your client needs assistance.
•They will also ensure your client receives VIP treatment and is personally escorted to their room on arrival.

Guest rooms (excludes 45 Park Lane and classic rooms at Hotel Principe di Savoia):
Guaranteed one category upgrade at time of booking
Credit of 100 units of local currency once per stay (applied to final bill)
Daily full breakfast (breakfast menu only), available in any outlet including
in-room dining, for up to two people per bedroom (excludes alcohol and caviar)*
Daily unlimited internet access for unlimited number of devices (no download limit)

Junior suites (excludes 45 Park Lane):
Upgrade subject to availability at the time of arrival
Credit of 100 units of local currency once per stay (applied to final bill)
Daily full breakfast (breakfast menu only), available in any outlet including
in-room dining, for up to two people per bedroom (excludes alcohol and caviar)*
Daily unlimited internet access for unlimited number of devices (no download limit)

All suites (excluding junior suites) at all hotels and all accommodation at 45 Park Lane:
Daily credit of 100 units of local currency per suite (applied to final bill). Should a multiple bedroom
suite reservation be made the Diamond Club suite package benefits will apply to each bedroom
Daily full breakfast (breakfast menu only), available in any outlet including
in-room dining, for up to two people per bedroom (excludes alcohol and caviar)*
Daily unlimited internet access for unlimited number of devices (no download limit)
*Includes gratuity, taxes and service charges

You will now need to re-register to get access to this newly upgraded website offering many additional benefits including information on incentives that we are running as well as a new booking tool as well.

Once on the website, you will need to click on Register now the blue button and complete the registration fields. Ctrl+click on the on the Register now the blue button … it will open up the link/registration page.

First Name
Last Name
Email Address
IATA Number

Once complete you will receive a welcome email containing your new login details and password. You can change your password once you have received all the log in details, as the password is very lengthy you will want to change it. I have attached information on how to change your log in details.

Please see attached flyers for further information

www.dcdiamondclub.com

Commission
10% commission on rates booked

Booking Instructions:
Bookings can be made via the GDS or direct with the hotel.
In the GDS, book the Dorchester Diamond Rate, which can be accessed via the rate code DCD (also rate Access Codes:
SABRE: DCD
APOLLO: DCDC
WORLDSPAN: DZ9
AMADEUS: DZ9
Example: HOTLAX/+DCD/15JUN-2NT2/DC

Action Required:
To receive Dorchester Collection's email confirmation including Diamond Club amenities and so that the hotel can reach you as needed, please put your full name in the SI field.
Reference Code
GDS Sabre Rate Code: WVT or TE1 GDS Chain Code: DC
Amadeus: DZ9

Contacts
Sales Contacts:
Alexis Eisaman
Regional Sales Director, Eastern USA & Eastern Canada
Dorchester Collection
3023 North Clark Street, 355
Chicago, IL 60657
Telephone +1 646 532 3808
Mobile +1 312 925 5890
Alexis.Eisaman@dorchestercollection.com
dorchestercollection.com

Aiko Accame
Regional Sales Director, Western USA and Western Canada
Dorchester Collection
9641 Sunset Boulevard
California
Beverly Hills 90210, United States
Telephone +1 310 281 2914
Aiko.Accame@dorchestercollection.com
dorchestercollection.com

Full Hotel and contact list in attachments below. 

• Contact lists
• Diamond club benefits
• Changing password
• Diamond club booking matrix
• American guest care program

Brand / Property Info
The Circle VIP Amenities and Agent Rewards

The Doyle Collection has just launched the circle, a VIP amenities and agent rewards programme, which WVT agents are invited to join.

As a member of the circle your clients can benefit from the below amenities when you book the best available/daily rate at any one of their London properties: The Bloomsbury, The Kensington, or The Marylebone.

Exclusive Amenities:

• English breakfast for 2
• welcome gift on arrival
• two complimentary cocktails during stay
• automatic room upgrade**
• early check-in and late check-out **

**Subject to availability

in addition to the above client benefits, agents also have the opportunity to earn valuable rewards (Amex GC, Free Stays, etc) for their bookings.

Agents must be individually registered in the Circle Program for their clients to receive amenities and to take advantage of the agent rewards.

For full program details and to register, please visit: http://www.doylecollection.com/the-circle

Reservation Number
The Bloomsbury
+1 844 773 8288

The Kensington
+1 877 849 6258

The Marylebone
+1 844 773 8287

Website Commission Disbursement

Booking Instructions
Agents must first be registered in the Circle Program to Qualify.

Bookings can be made in the GDS or directly with the hotels.
Rates booked must be BAR.

Once booked, send the confirmation/booking details to vipdesklondon@doylecollection.com to ensure your clients will receive the amenities.

Contacts
Sales Contact:
Iwona Knapinska, Director of Sales, The Bloomsbury
iwona_knapinska@doylecollection.com

Primary Contact
Joel Freyberg
Joel_Freyberg@doylecollection.com

Brand / Property Info
Edwardian Hotels London (The May Fair & 4 participating Radisson Blu Hotels)

TRAVEL EDGE EXCLUSIVE PREFERRED PARTNER PROGRAM

GDS Chain Code: RD
GDS Rate Code:

• Sabre: TE1
• Amadeus: T3D

Participating Hotels:

• The May Fair
• Radisson Blu Edwardian, Mercer Street
• Radisson Blu Edwardian, Bloomsbury Street
• Radisson Blu Edwardian, Hampshire
• Radisson Blu Edwardian, Berkshire

Client Benefits:

• 5 percent discount off Best Available rate
• Complimentary breakfast
• Welcome card & in room VIP amenity
• Complimentary upgrade (subject to availability on day of arrival)
• Priority early check-in & late check-out (subject to availability)
• VIP assistance 1-800-483-7891
• Free unlimited WiFi, multiple devices, up to 150 megabytes

Notes:

• Rates exclude 20 percent tax
• Please provide a valid credit card upon arrival at the hotel.
• Start earning free nights, room upgrades, airline miles and more when you join our Radisson rewards program.

Commission Disbursement
Commission = 10%
TE Preferred Commission for The Londoner Hotel: 15%

Booking Instructions
GDS Rate Code: TE3
GDS Chain Code: ED

Preferred Partner Program rates are subject to individual hotel participation and available inventory.

Should you have any special requests, VIPs, early arrivals, questions, etc. please feel free to reach out to Chris Carpenter, contact details shown below.

Contacts
Chris Carpenter
T +1 647 982 6404
E:christopher.carpenter@themayfairhotel.co.uk

Contacts
Pamela Rini
634 Pine Hill Road
Chester, NY 10918
E: prini@glenmeremansion.com

Website
hiddendoorwaystravel.com

Contacts
Joann Kurtz-Ahlers
Office: 949-487-0522
Mobile:404-915-8728
E: joann@hiddendoorwaystravel.com

Brand / Property Info
Hyatt PRIVE Program

Rate Codes:
Sabre: H01 or TE1 - Hyatt Prive
Amadeus: 1HZ - Hyatt Prive
Apollo / Galileo: 02H - Hyatt Prive
Worldspan: 1ZG - Hyatt Prive

Please see full details of the program attached, including Travel Advisor User Guide

Hyatt Prive Support Number: 1-888-872-3600
Email: hyattprive@hyatt.com

Andaz
Alila
Destination Hotels
Destination Residences
Hyatt Residence Club
Grand Hyatt
Hyatt
Hyatt Centric
Hyatt Regency
Hyatt Zilara
Hyatt Ziva
Joie de Vivre
Miraval
Park Hyatt
Thompson
Unbound Collection

www.hyatt.com
Oasis Collections>

Website
www.agentcashplus.com

Booking Instructions
GDS Rate Code: TE3
Chain Code: HY

Preferred Partner Program rates are subject to individual hotel participation and available inventory.

Contacts
Karen Nakai, Account Director
E: Karen.Nakai@hyatt.com

Pedro Spignolio, Global Sales Director – Luxury, Lifestyle, and Leisure
E: pedro.spignolio@hyatt.com
M: +1 201.206.2944

Atlanta
Hyatt Director: Katie Ferrari
E: katie.ferrari@hyatt.com

Bermuda & Toronto
Hyatt Director: Rebecca Palomino
E: rebecca.palomino@hyatt.com

Montreal
Hyatt Director: Armel Reyes
E:armel.reyes@hyatt.com

New York
Hyatt Director: Pedro Spignolio
E:pedro.spignolio@hyatt.com

Orange County, Palm Desert & La Jolla
Hyatt Director: Alison Butterfield-Brown
E: alison.butterfield@hyatt.com

Rebecca Palomino
Global Sales Director-- Luxury, Lifestyle and Leisure
Hyatt Sales Force
O: 312-706-7315 M: 217-766-2937 E: rebecca.palomino@hyatt.com

Simon Foster
Director of Sales
Park Hyatt Niseko Tokyo Office
O:+ 81 3 5843 0866 M: + 81 80 8282 2321 E: simon.foster@hyatt.com

Hyatt Privé Website Enhancement & Global Offer

A new enhancement has been added to the Hyatt Privé website. You can now view the commission status of all past Hyatt Privé bookings on the Client Reservation tab. This new feature allows you to view the details of your commission status, sourced directly from Onyx.

Commission status details, include:
·Amount Paid
·Date Paid
·Payment Type
·Status Updates (Ex: Non-commissionable, In Review, and Unavailable)

If you have questions about the commission status, you can contact our Commission Team or the hotel directly within a communication prompt when viewing your commission status in the “Past Reservations” section on the Client Reservation page.

To access the Hyatt Prive advisor portal - please self-register here: https://www.hyatt.com/prive/validateIataOrTids#, you need to you useTravel Edge Branch IATA Number.

• Hyatt prive program overview
• Prive user guide
• Prive global offers
• 2023 prive reference guide & hotels
• Hyatt contacts for Travel Edge

Brand / Property Info
Intercontinental Hotel Group Lifestyle & Luxury Program

Chain Codes:

• IC - Intercontinental
• KC - Kimpton
• IN - Indigo
• RE - Regent
• SP - Principal

Rate Codes:

• Sabre Rate Code: TVX or TE1
• Amadeus Rate Code: 3TD

The IHG Luxury & Lifestyle program is a bespoke, benefit based program which offers an exclusive suite of benefit to select partners like Travel Edge & our clients. The hand selected portfolio brings together the best of IHG luxury & lifestyle brands including Regent, Intercontinental, Kimpton and Hotel Indigo properties.

Your L&L guests booked through the program receive the following exclusive amenities upon each stay and this is based on a 2-night minimum:

• Guaranteed late check out (until 4pm)
• Complimentary breakfast for two at the hotel restaurant daily
• Value-added amenity, specific to hotel ($100 value per stay)
• Upgrade to next available room category ( subject to availability on arrival)
• Free wi-fi on unlimited devices
• Turn down service as appropriate by brand
• Handwritten, personalized welcome card
• Bottled water, fresh fruit and snacks in room upon arrival
• No walk policy
• Priority waitlist

Reference Code
GDS Rate Code: TE3
Chain Code: IC

Preferred Partner Program rates are subject to individual hotel participation and available inventory.

Contacts
Karen Leger
Global Luxury & Lifestyle Sales Director
IHG
3 Ravinia Drive, #100,
Atlanta, Georgia
Mobile: 786-481-8896
karen.leger@ihg.com

Western Region
Lindsey Dollahon
Global Luxury & Lifestyle Sales Director
IHG ® Hotels & Resorts
Mobile: +1 (858) 212.8197
Email: Lindsey.Dollahon@ihg.com

North America
Audrey Deshayes
Director of Leisure Sales North America
InterContinental Paris le Grand and Kimpton St Honore Paris
Mobile: + 33 (0) 6 85 23 07 39
T: +33 (0) 1 40 07 35 24
Email: audrey.deshayes@ihg.com

• IHG destined- amenities & additional information
• LuxLife 2024
• Get to know Karen Leger
• Luxury lifestyle overview
• LL program flyer GDS codes
• IHG LL 2024
• IC Paris Le Grand

Brand / Property Info
IslandLuxe is a boutique hotel representation firm consisting of a collection of properties in the Caribbean. We pride ourselves on carefully choosing luxurious locations that fit within our brand and mission. As a company, we strive to bring clients to Five Star authentic properties across many different islands spanning the Caribbean and Bermuda. The hotels we work with have been loyal partners for years, as IslandLuxe is able to provide unique services that most marketing representation firms are not capable of offering - such as handling direct bookings. We are very hands on, ensuring that each guest receives the highest level of service possible.

Website
https://www.islandluxeresorts.com/

Properties:
https://www.islandluxeresorts.com/bermuda
https://www.islandluxeresorts.com/caribbean

Brochure:
https://static1.squarespace.com/static/5cf6fffb8e28850001118146/t/5f206804f404000888574884/1595959315839/ILBrochureJuly2020+%281%29.pdf

Commission Disbursement
15% Commission on these properties:
Anse Castanet - St. Lucia
Jade Mountain - St. Lucia
Cap Maison - St. Lucia
Bucuti and Tara Beach Resort - Aruba -(inclusive on the entire amount - inclusive of tax and service)
Hermitage Bay - Antigua
Secret Bay - Dominica
Baoase Luxury Resort - Curacao
Nisbet Plantation beach Club - Nevis

13% on below properties:
The Tryall Club

10% on the below properties:
Guana Island - British Virgin Islands

Contacts
Karen Bull
3355 Lenox Road, NE, Suite 750
Atlanta, GA 30326< br /> karen@islandluxeresorts.com
skype: karen.islandluxe
t: 770 394 6565 or 800 259 8017
m: 770 598 5016

Brand / Property Info
2017 - New Agreement

Earn 12% Commission on all bookings

Book 10 room nights and be invited to our "Come and Stay with Us" Program.

Includes:

• nights at Jamaica Inn complimentary for two
• ditional nights available at special rate (on request)
• avel dates May 1 - Oct 31, 2017 - subject to space availability and blackout dates
• Must be booked no more than two months prior to travel
• $2.00 Nightly occupancy tax applicable
• Travel advisor or reservation agent must allocate at least two hours for a property tour and a hosted lunch

Experience the resort and become a VIP Elite Agent, whereby your clients will receive VIP airport travel treatment, fast tracked through customs and immigration, and to a VIP arrival lounge, or right out to their transfer (transfers not included).

https://jamaicainn.com/ebrochure/jamaica_inn_web_brochure/index.php

Contacts
NICOLE HENRY
Director of Sales & Marketing
Main St, Ocho Rios,Jamaica
876.618.7700 | 876.974.2514
skype: jamaicainnsales

Program Name
JUMEIRAH PASSPORT TO LUXURY

Program Information
Jumeirah’s Passport to Luxury is an invitation-only program that provides exclusive amenities to a hand-selected group of travel agencies in the Americas.
Also see attached flyer.

Client Benefits:
• Daily buffet Breakfast for Two in Selected Hotel Restaurant
• Upgrade to Next Room Category based on availability at time of arrival
• $75.00 F&B Credit or Spa Credit, once per room, per stay
• Early Check-in based on availability at time of arrival
• 4:00 PM Late Check-out based on availability on day of departure
• Complimentary Wi-Fi

Become a Jumeirah Beacon Graduate and have access to 50% off best available rate at time of booking.

Booking Instructions:

GDS Sabre Rate Code:TE3
GDS Hotel Code: JT
Preferred Partner Program rates are subject to individual hotel participation and available inventory

Amadeus: JPL
Worldspan: JIL
Galileo:JPL13
Rates are equal to BAR and bookable via the GDS or by calling the Central Reservations Office.
To book through GDS, please use the following rate access codes:
CS9G - JPL
2LZB – WVI
Z7A0 - TTN
All other Branches can use WVT
To book through our Central Reservations Office, please use the following toll free numbers and reference Passport to Luxury.
Canada: 1 888 387 83571 888 387 8357
USA: 1 877 854 80511 877 854 8051

Contacts
Ruztique Toscano
Director of Global Sales and Marketing, Americas
Jumeirah Group
Direct number: +1 917 755 1400
E: ruztique.toscano@jumeirah.com
Visit us at www.jumeirah.com

• Passport to luxury
• Jumeirah brochure 2021

Contacts
Caroline Robin Global Director, Leisure Sales
Kempinski Global Sales Office 3rd floor
The News Building - London Bridge Street
London, SE1 9SG,United Kingdom
Mobile : +447799289544
caroline.robin@kempinski.com

Piotr Truty
Global Account Director, Luxury Leisure Sales
M + 44 7827 014452
piotr.truty@kempinski.com

• Club 1987 Kempinski hotel contacts & details

Brand / Property Info
Langham Couture Program - See attached document for details

Booking Instructions:

GDS Sabre Rate Code:TE3
GDS Hotel Code: JT
Preferred Partner Program rates are subject to individual hotel participation and available inventory

Reference Code
Chain code: LO

Contacts
Stephanie Younts
E:stephanie.younts@langhamhotels.com

• Couture by Langham contacts
• 2024 Couture by Langham program overview
• 2024 Langham Hotel Group flyer
• Couture by Langham Amenities 2024
• Langham specialist e-learning course with TAU-ABO
• Activate/register your user account
• Reset password/forget password
• Online reservation & confirmation letter

Brand / Property Info
The Leading Hotels of the World, Ltd. is a collection of authentic and uncommon luxury hotels. Comprised of more than 400 hotels in over 80 countries.

Leading Hotels of the World Sales Companion (lhw.com)

Leading Hotels of the World Sales Directory: Leading Hotels of the World Sales Companion (lhw.com)

Leaders Club Points-Eligible Rates
Your clients enrolled in Leaders Club now earn points on luxury consortia, promotional, publicly available and Leaders Club rates booked through the GDS or an LHW Worldwide Reservations and Service Center. This means you can offer more value to your clients, increasing loyalty and business, while you continue to earn commission.

LEADERS CLUB ENROLLMENT
Enroll your clients in Leaders Club now by contacting your LHW sales representative or a LHW Worldwide Reservation and Service Center and provide the following client information:
o Preferred salutation
o First and last name
o Email address
o Physical address (street, city, country)
o Preferred language

Reservation Number
1-800-223-6800

Please see attached reservation phone number of each property
VIP Desk - Email: reservations@lhw.com

Website
www.lhw.com

Commission Disbursement
10% to 15% (varies from property to property and room category, please refer to attached file for details)

Program Name
Varies by individual LHW Property

Program Information
High-level amenities provided from LHW, varies from property to property, please refer to attached file for details offer by participated property)

Reference Code
Chain Code: LW
Rate Code: TE1

Contacts
Jessica Rosen
Manager | Travel Trade | Eastern Region
E: jrosen@lhw.com
Tel: 1-212-515-5647

Jake Copeskey
Sr. Manager | Travel Trade | Western Region
T: +1 (310) 576-7098
E: jcopeskey@lhw.com

Svetlana Thein
Specialist - Entertainment
E: sthein@lhw.com

Paolo Paolillo
Senior Manager Trade Travel - Eastern Region
E: ppaolillo@lhw.com

• Leaders club

Website
https://www.loscarlondon.com/

Program Information
Travel Edge Amenities include: - Daily Breakfast for two (per room) - Early check in and late check out (subject to availability) - VIP Amenities - USD $100 food & drink credit

Contacts
Sarah Buchanan Director of Sales
SBuchanan@loscarlondon.com

Brand / Property Info
LVH Global holds the highest standard of excellence in capturing the luxury vacation experience. Each LVH destination offers its own uniquely magnificent stay created to exceed your expectations via amenities and service. With over 5,900 luxury homes in 50+ destinations worldwide.

Your clients will receive their very own local team consisting of a property manager, butler, housekeepers, and private chef.
The LVH Global local team will greet them and provide superior personal attention during their stay, including unpacking, shopping, and providing dedicated personal service - all as part of their package price.

2018 /2019 Commission / Referral Fee
Client Rental Bookings: For any Client who completes a rental booking of property from LVH, LVH will pay 10% commission from the total rental booking amount actually received by LVH (excluding any tax or processing fees)

Client Home Bookings: For any Client who completes a rental booking of their own property with LVH, LVH will pay 4% commission from the total net rental amount paid to the Client (excluding any tax or processing fees)

Client Home Purchase: For any Client who completes a purchase of a property with LVH, LVH will pay 20% of the net commission received by LVH. This payment will be paid 7 days after closing.

Client Home Sale: For any Client who completes a sale of their own property with LVH, LVH will pay a referral fee of 20% of the net commission received by LVH. This payment will be paid 7 days after the closing.

Booking Instructions
Provide Information to LVH Global
Call (212) 244-4001, or Email booking@lvhglobal.com or shawn@lvhglobal.com; or submit request online: www.lvhglobal.com.

Based on the criteria, LVH Global will identify properties that fulfills the request. Once the client has accepted the proposal, the client will need to eSign an Agreement with payment. Following clients departure, the commission/referral fee will be paid.

Contacts
Shawn Benesh
Business Development Manager
LVH GLOBAL
505 Fifth Avenue, 15th Floor
New York
NY 10017
Tel: 646-930-4123
Cell: 914-310-6265
Email: shawn@lvhglobal.com
www.lvhglobal.com

Website
Dedicated Website: www.mandarinoriental.com/fanclub

Program Name
FAN Club

Program Information
NEW Fan Club Amenities now combinable with Global Suite Temptations Package: Complimentary third or fourth night on suites

Client Benefits:
• Complimentary High Speed Internet Access (HSIA)
• Choice of USD 100 Food & Beverage or Spa Credit
• Daily Full American Breakfast for Two
• Personalized welcome amenity
• Personalized welcome note on behalf of agent from senior property management
• One Category Room Upgrade (subject to availability at time of check-in)

Agency Benefits:
• 24-Hour Ambassador team support at each property for immediate assistance with any requests
• Dedicated website
• Written confirmation of Fan Club reservation within 12 hours of receipt, regardless of the method of booking
• All commissions will be processed within a 21-day window (from date of guest check-out)
Agents Benefits:
• 10% commission on all Spa Services (net price excluding gratuity and taxes) booked as a result of initial lead by agent

The Excelsior, Hong Kong does not participate in the credit.

• Mandarin Oriental, Kuala Lumpur and Mandarin Oriental, Jakarta offer alternative benefit in lieu of credit.

Booking Instructions
GDS Rate Code: TE3
Chain Code: MO

Preferred Partner Program rates are subject to individual hotel participation and available inventory

General Terms and Conditions:

Agent Registration:
First time users must create a profile to access the website. Use your branch IATA/ARC to register https://www.mandarinoriental.com/en/fan-club

Reference Code
Mandarin Oriental Hotels and Resorts, Worldwide

GDS Access:
Sabre:FAN or or TE1
Galileo: MOFAN
Amadeus/Worldspan: 3MF
Fan Club Website Booking Code: FAN@MO$2017

Contacts
Main Contact:
Jennifer Freire, Associate Director,
Corporate and Travel Industry Sales

• 1 (646) 881-8610
  jfreire@mohg.com
  Tom Puleio, Associate Director of
  Travel Industry Sales - West
  415-772-8809
  800-526-6566
  tpuleio@mohg.com
  
  
• Mandarin Oriental contact list - Feb 2023
• MO Fan Club benefits

Program Name
STARS/Luminous

Program Information
EDITION HOTELS
Further information can be found on the attached flyers

RITZ CARLTON STARS
GDS Rate Code: N/A GDS Hotel Code: RZ
Dedicated Website: www.stars.ritzcarlton.com

Client Benefits:
• Early Check in and 4pm late check-out, upon availability.
• Continental breakfast for two daily.
• Complimentary, customized amenity, activity or service.
• Personal Warm Welcome from Management.
• General Manager Welcome Note card referencing the relationship with our agency.
• Clear Space in Sold out Situations.
• No Walk Policy.
• First Priority for requested rooms, bed types, connecting rooms, etc.
• Exclusive Offers and Promotions only available to Stars Members - Check the website regularly for up to date listing.

Agent Benefits:
• Dedicated Guardian Angel for each property.
• 4 hour response time guarantee.
• Direct contact via exclusive e-mail address e.g. STARS agent. (hotel)@ritzcarlton.com. On-property contacts will receive this email.
• Exclusive STARS agent discounted rates and promotions

Booking Instructions:
Book via the GDS or Direct
To personalize your client’s amenity and experience, you can contact the guardian angel on property directly, or through the stars website.

General Terms and Conditions:
Ritz-Carlton STARS benefits are NOT applicable to wholesale or group bookings.

Marriott STARS MGM Collection
Commission: 10%
Cancelation: 24hours
Deposit: 1st night room and tax
Min LOS: none
Code: A72
2024 Program Hotel(s):
Bellagio, The Cosmopolitan, SKYLOFTS and Aria Sky Suites
Two (2) $30 breakfast credits per day, per reserved bedroom.
$100 F&B credit per stay. Credit is eligible at 120+ venues throughout MGM Resorts Las Vegas
Daily $5 Wi-Fi credit applied toward Daily Resort Fee, subject to applicable tax

The following amenities are subject to availability at time of check-in/departure:
Upgrade; certain room categories may not be eligible for upgrades
Early arrival based upon request
Late checkout based on upon request

Marriott LUMINOUS MGM Collection
Commission: 10%
Cancelation: 24hours
Deposit: 1st night room and tax
Min LOS: 2 nights
Code: A72
2024 Program Hotel(s):
ARIA, MGM Grand, Park MGM, Mandalay Bay and Vdara
$100 F&B credit per stay. Credit is eligible at 120+ venues throughout MGM Resorts Las Vegas
Daily $5 Wi-Fi credit applied toward Daily Resort Fee, subject to applicable tax

The following amenities are subject to availability at time of check-in/departure:
Upgrade; certain room categories may not be eligible for upgrades
Early arrival based upon request
Late checkout based on upon request

Action Required:
In order that we may track your bookings for the STARS Celestial Club, If you book any properties NON-DIRECT ie: through a third party Wholesaler, you MUST report the booking to hotelsupport@worldviewtravel.com

Agent Registration:
Requests for access to the program website must be submitted directly to your branch Manager See attachments for more details

Contacts
Global contact for Travel Edge
Pauletta Kaufman
GLOBAL ACCOUNT EXECUTIVE, LUXURY TRAVEL INDUSTRY
MARRIOTT INTERNATIONAL LUXURY BRANDS
M (786) 445-8412
Pauletta.kaufman@marriottluxurybrands.com

Alexis D. Romer, Vice President Travel Industry
P-212-888-6800212-888-6800
C-646-416-3885646-416-3885
E: alexis.romer@ritzcarlton.com

Jeff Paap, Director of Global Accounts, Travel Industry - Midwest
Direct: 720-420-1730720-420-1730
E: jeff.paap@ritzcarlton.com

Kirsten Lee
Senior Sales Manager, Travel Industry
Grande Lakes Orlando
The Ritz-Carlton Orlando, Grande Lakes
JW Marriott Orlando, Grande Lakes
4040 Central Florida Pkwy
Orlando, FL 32837
D: +1 407-393-4108
M: +1 407-432-3790
E: Kirsten.Lee@ritzcarlton.com

Sales Support: Nicole Dianni
E: Nicole.dianni@marriottluxurybrands.com
Premium Hotels: Carina Reidt
E: carina.reidt@marriott.com

• New York- STARS luminous destination series
• Quantum courtyard FLL downtown
• STARS and luminous cheat sheet
• STARS and luminous training
• Travel Edge winter updates webinar- Feb 2021
• ZADUN brand directory

Hotel
Maybourne Hotel Group

Sales Rep
Main Contact:
Alper Toydemir
Director of East Coast Sales

Claridge's, The Connaught, The Berkeley
Maybourne Hotel Group

400 Madison Avenue, New York, NY 10017
T: +1.212.715.0667
M: +1.646.659.3199
atoydemir@maybourne.com
Andrew Jeffries
Associate Director of Sales- Corporate & Leisure
212-715-0667
www.ajeffries@maybourne.com

Rebecca Sajous
Travel Industry Sales Manager
T-212-715-0995
F- 212-715-0872
rsajous@maybourne.com

Carolina Calderon
Sales Manager, Latin America and South East US
(305) 759-3972
ccalderon@maybourne.com

Nancy Getlan
Director of Sales & Marketing (The Americas)
ngetlan@maybourne.com
212-715-0915 M: 917-597-6099

Website
www.maybourne.com

Hotel
Minor Hotels

Sales Rep
Leandro Cruz
Eastern US, Eastern Canada, & Caribbean

T: 305-606-0993

E: lcruz@minor.com

Marianne Gorospe
Western US & Western Canada
E: mgorospe@minor.com

Website
www.minorhotels.com

Booking Instructions

www.meliacashincentives.com

• Cash rewards up to 150 US$ per room (tax free since the office is in the US )
• Valid for hotels in Mexico, Dominican Republic, Nassau, Puerto Rico, Jamaica & Orlando (see list on the website)
• Individual profile for each travel agent (corporate email only - hotmail ect is not accepted)
• Register your reservations maximum 40 days after the clients departure date
• After your clients check out you’ll receive a confirmation email from the system in order to claim your cheque (approx delay : 8 weeks)
  (sometimes the confirmation email may end up in your junk mail )
• Valid for the bookings made either via the T.O. and Melia Pro
• Leisure groups are accepted with a maximum of 10 rooms per registration (ex; if your group has 20 rooms, you’ll need to enter it twice – 2 x 10 rooms)
• Mice groups do not participate to the program
• Support team in Miami : support@meliacashincentives.com
  www.meliapro.com
• Reservation portal for travel agents (the agency has to have a valid Melia Pro account to then register their agents)
• Agent rates (-25%) on all 400 hotels worldwide (online or via our agent rewards line in Miami : 1-855-808-8264)
• Earn Melia Pro exclusively on your direct bookings made on your Melia Pro portal
• Melia CUBA hotels no longer participate to this program
• Points expire after 12 months on inactivity in the account (see expiry date on your profile)
• Direct booking generate 12-16% commission + Melia Pro points
• Bookings made on your Melia Pro agent portal are also eligible for the cash Incentives – for participating hotels (DOUBLE DIPPING !)
• Support team contact : meliapro@melia.com
• Call centre for agents in Miami (reservations) : 1-855-269-5374
• Loyalty progam/points/free nights (Miami) : 1-855-808-8264
• « Melia Specialist » training program that gives you exclusive benefits and 10% more points per booking
• Fact sheets, maps, pictures ect on all 400 hotels worldwide
• Exchange your points in many ways :
  • Gift cards or Visa prepaid cards (cad or us)
  • New « shopping » catalog; careful… custom charges apply ($)
  • FREE NIGHTS IN ALL 400 MELIA HOTELS INTERNATIONAL HOTELS WORLDWIDE

Pre arrival form attached. Use this form for any of our 350 properties. For special RQ, repeat clients, food allergy/intolerence, preferences for the a la carte restaurants (to be confirmed upon arrival), special celebrations, etc. Simply fill out the form and send it back to the hotel.

Adapted Rooms information attached.

Contacts
Nathalie Carpentier
Sales executive, Eastern Canada
Directrice des ventes, Est du Canada
nathaliec@sol-group.com
Cell : 514-641-5401

Tamara S. Gilbert
Premioum Account Director, West Coast, The Americas
M: +1 760-884-9588
E: tamara.gilbert@sol-group.com

Attachments
Flyer-EarnGrow_EN_TTOO_MHI.PDF
Melia BDM List.pdf
Melia hotels Adapted Rooms.xlsx
Melia Rewards Program.docx
MHI Pre Arrival Form.pdf]()

• Melia BDM list
• Melia rewards program
• MHI pre arrival form
• Melia hotels adapted rooms
• Flyer earn grow

Commission Disbursement
15% commission

Brand / Property Info
NOBLE HOUSE HOTELS

GDS Rate Code: TE1 or SEL-P / GDS Hotel Code: NC

Noble House SELECT Package: T
This program is exclusively for our Key account partners and their guests. It is an amenity based program with amenities that vary per Noble House hotel. It is bookable through the GDS (SEL-P) or on our websites with promo code SELECT. Valid on BAR rate only; not valid on negotiated or net rates or combinable with other packages.

check the attached document for full list of hotels & resorts with applicable amenities.

Contacts
Michelle Sehulster
director of travel industry sales
(office) 425.636.5686
(cell) 239.404.4484
msehulster@noblehousehotels.com

Attachments
Noble House VIP Select Package 2021.pdf]()

• Nobel House VIP select package

Program Name
Oetker Pearl Partner

Program Information
Pearl Rates include:
Daily full American breakfast for two
One category room upgrade at time of booking, based on availability
Complimentary Wi-Fi
$100 Value-added amenity per stay
Please see attached PDF for further property specific amenity & contact details. Booking Instructions
The only Travel Edge Office that is currently a Pearl Partner is the Toronto office IATA: 67682543

Rate Codes:
Amadeus / 1A: OCJ
Galileo/Apollo / UA – PRLP
Sabre / OT – TE3
Worldspan: 0KZ

Preferred Partner Program rates are subject to individual hotel participation and available inventory

Contacts
Lindsey Gift Silver
Associate Head of Sales, North America
Oetker Collection, c/o Le Bristol Paris, 112 rue du Faubourg Saint-Honoré, 75008 Paris, France Phone: +1 (312) 965 9482 |
Lindsey.GiftSilver@oetkercollection.com
www.oetkercollection.com

Catherine Hodoul-Baudry
Senior Regional Head of Sales and Marketing
Le Bristol Paris - Eden Rock St. Barths
catherine.hodoulbaudry@oetkercollection.com

Adelaida Borg
Head of Sales
Le Bristol Paris
adelaida.borg@oetkercollection.com

• Oetker Collection sales contacts
• Oetker Collection pearl partner benefits overview 2024

Program Information
THE ONLY HOTELS THAT ARE PARTICIPATING IN THE PREFERRED PROGRAM ARE PALMILLA AND MANDARINA.

They offer 10% commission + breakfast + complimentary WiFi

Booking Instructions
Must book the Sabre BAR rate then send confirmation number to Michael Foley: Michael.Foley@kerzner.com

GDS CODES
Palmilla:
• Amadeus OOSJD459
• Sabre OO39584
• Galileo OO52642
• Worldspan OO7883
• Pegasus OO23856
Mandarina:
• Amadeus: OOPVROOM
• Sabre: OO328103
• Galileo: OOF5566
• Worldspan: OOPVROM
• Pegs: OO9372
• Travelweb: OO9372

Contacts
Michael Foley
Director of Leisure Sales, The Americas at Kerzner International
Michael.Foley@kerzner.com

Brand / Property Info
PENINSULA PEN CLUB

GDS Rate Codes:
o GDS: PN Penclub Member Code: PJ8

Dedicated Website: www.peninsula.com/penclub

Program Information
*Client Benefits: *
PenClub Value-Added Benefits
• Daily breakfast for up to two persons
• “Peninsula Time”1 flexible check-in and check-out times
• Guaranteed room upgrade2 from room to room or suite to suite at time of booking
• Upgraded welcome amenity
• Complimentary long-distance calls via VOIP3
• Exclusive hotel amenities stay from the attached PDF

Notes:

1. Check-in is as early as 6:00 am on arrival day and check-out is as late as 10:00 pm on day of departure. A hospitality room will be provided if the original booked room category is not available.
2. Upgrade is from room to room or suite to suite only, excluding theme suites
3. Hotels at Hong Kong, Shanghai, Beijing, Tokyo, New York, Chicago, Paris and Bangkok Exclusive hotel amenities are offered once per room per stay and are subject to the individual hotel’s final offer. A maximum of two persons per room. Credit offered cannot be combined with any other promotions and no cash value if not redeemed in full.

General Terms and Conditions:
• Room rates are quoted on a per room per night basis, and are valid for single or double occupancy only
• Room rates are subject to prevailing service charges and government taxes per room per night
• PenClub Rates are subject to room availability and subject to change if amendments are made to a confirmed booking
• Black-out dates apply
• Benefits are not valid for group reservations
• Some benefits are combinable with other Peninsula Package benefits. The same benefits will not be offered twice
• Benefits and amenities are only applicable for reservation made with the hotel directly at hotel’s Best Available Rate
• PenClub promotions (e.g. complimentary night promotion or additional commissions) are not combinable with other packages
• In case of dispute, the hotel reserves the right to make the final decision

Booking Instructions
GDS Rate Code: TE3
Chain Code: PN

Preferred Partner Program rates are subject to individual hotel participation and available inventory

Booking Instructions:
*PEN CLUB rate must be booked in order to be eligible for program amenities *
Book via the GDS or Direct Toll-free Reservations (USA) 866-325-7723 (CDA) 1 855 457 95781 855 457 9578
When searching for rates in the GDS, the PEN CLUB rate will automatically appear, no rate code is necessary. If booked in the GDS, please include AGENTS name in the SI field.

Attachments
2021 PenClub Terms and Conditions Agency Benefits.pdf
2021 PenClub Terms and Conditions Guest Benefits.pdf
PenClub Contact Card_English_20201118.pdf]()

• Preferred travel agency programme 2020
• PenClub contact card
• 2021 PenClub terms & conditions agency benefits

Website
https://preferredhotels.com/offer/2021-phr-preferred-platinum-program

Commission Disbursement
Reservation commissionable at 10%
*based on availability

Program Name
Preferred Platinum Partner Amenity Program

Program Information
As a valued partner, your guests will receive special amenities from the Legend and LVX Collections of Preferred Hotels & Resorts.

Preferred Platinum Benefits:
o Breakfast for Two Daily
o $100 Hotel Credit per Stay (to be used on services such as spa, dining, or selected amenity valued at $100 or more)
o Hotel Welcome Amenity and Welcome Note from General Manager on behalf of Travel Agency
o Complimentary In-Room Internet
o Room Upgrade*
o Priority Check-in and Check-out*

Terms and Conditions
Rates will only be available and bookable through the GDS, by Preferred Hotels & Resorts phone number or website www.preferredhotels.com/platinum

Booking Instructions
GDS Rate Access Codes
o Chain Code: PH
o Master Code: PV
o Amadeus: PUF
o Apollo/Galileo: PPREM
o Worldspan: XX8
o Sabre: TE3

Preferred Partner Program rates are subject to individual hotel participation and available inventory

Contacts
For Preferred Platinum Agencies only.
VIP DESK
For assistance with reservations, waitlists, VIP arrangements, suite descriptions, and other special requests, please contact - Worldwide/USA +1-888-798-7372 or email VIP@preferredhotels.com; Europe +44 20 7440 0303 or email VIP@preferredhotels.com; Latin America +55 11 4420 2700 or email ReservasVIP@Preferredhotels.com; ASPAC email VIPAgent@preferredhotels.com

Rose Brown
Director, Global Sales – Canada
Preferred Hotels & Resorts
Office: +1 416 979 4623
Mobile: +1 437 220 9151
RBrown@preferredhotels.com

Kimberly D. Wilson
Vice President, Global Sales – North America
Preferred Hotels & Resorts
Office: +1 713 781 2007
Mobile: +1 832 202 9798
kwilson@preferredhotels.com

Samantha von Voigt
Account Manager, Global Sales – North America
Preferred Hotels & Resorts
Office: +1 949 999 9438
svonvoigt@preferredhotels.com

Michelle Brunet
Director Group Sales - Canada
Preferred Hotels & Resorts
Office: +1 416 690 7631
Mobile: +1 647 535 5095
mbrunet@preferredhotels.com

Lindsey Graff
Director of Leisure Sales – America West
Preferred Hotels & Resorts
Office: +1 707 637 4641
lgraff@preferredhotels.com

• Preferred hotels & resorts 2021 preferred platinum listing
• Pendry Manhattan West fact sheet
• Preferred platinum partner program
• Preferred platinum prez 2021
• Starhotels preferred platinum
• VIP desk

Brand / Property Info
17550 Bernardo Oaks Drive
San Diego, CA 92128
United States
Reservation Email: transientsales@jcresorts.com
Reservation Number
(855) 866-4337

Website
www.ranchobernardoinn.com

Program Information
Agent Benefits:
15% Commission
Advisor rates available upon request
commissions are typically processed 30 days post departure

Client Benefits:
•$100 Resort Credit (one time)
• $100 Resort Credit (one time)
• Daily Breakfast for two
• Early Check In/ Late Check Out (based upon availability)
• Category upgrade at time of booking when available (capped at Sereno to Prado)
• Local welcome amenity from the agent or on behalf of the hotel to be provided upon arrival

Booking Instructions
Sabre Rate Code: TE1

Reference Code
Rate Code: TE1

Contacts
Main Contact
Andrea Schneider
Email: transientsales@jsresorts.com

Brand / Property Info
15 place Vendôme
75001 Paris

Website
www.ritzparis.com

Contacts
Paul-Emile Bardot
Sales Manager USA / Canada
E: paul-emile.bardot@ritzparis.com
T +33 1 43 16 45 41
C +33 6 45 95 91 29

Brand / Property Info
SIR ROCCO'S KNIGHTS

Membership extended to Only 25 agencies across North America!

GDS Rate Code: RQ5 or TE1 GDS Hotel Code: FC

Dedicated Website: www.roccofortehotels.com/agents
New features of the site include:
• Overview of Programme Benefits
• Enhanced Hotel Information - such as fact sheets, floor plans, and connecting room options
• Exclusive Offers - ability to create your own PDF to send to clients with your personal call to action*
• Hotel and Regional Sales Office Contact Details
• Site Inspection Rates and Request Forms

*Please be sure to add your company logo when you register so it will appear with your customized PDFs.

Client Benefits:
• Destination-specific welcome amenity.
• Personalised welcome note from the General Manager, reinforcing the relationship between the booking agent and Rocco Forte Hotels.
• Priority Space Available Upgrades upon arrival and subject to availability
• Space available Early Check-in/Late Check-out
• No Walk Policy and Priority Waitlist Clearance
• Access to Exclusive Offers ONLY bookable through a Sir Rocco’s Knights agency.
• Daily Breakfast
• 15% off spa services (excluding Savoy, Amigo and Astoria).
• No Walk Policy.
• Consortia Hotel Programme Amenities apply for bookings on qualifying rates.

Agent Benefits:
• On-property network of experts "Knight in Shining Armor" fully trained on the knight program and benefits and empowered to address issues
• 24-hour on-property contact via email, with a guaranteed 4-hour response time on all requests.
• Travel Agent Site Inspection Rate: €/£100 daily per room, with breakfast (double occupancy). excluding peak periods/high season
• Special 15% commission on Suite Bookings (not applicable for Junior Suites).
• Exclusive Offers emailed 1st of each month.

Booking Instructions
GDS Rate Code: TE3
Chain Code: FC

Preferred Partner Program rates are subject to individual hotel participation and available inventory

Book via the GDS or Direct
Toll-free Reservations 1 888 667 94771 888 667 9477
Our agency is flagged and will receive the amenities regardless of how you book.

Agent Registration:
Requests for access to the program website must be submitted directly to your branch Manager

Contacts
West Coast:
Mark Kerwin, Director of Sales Western Region
P-323-463-5200323-463-5200 C-310-343-1555310-343-1555 888-667-9477 mkerwin@roccofortecollection.com

East Coast:
David MacGregor, Regional Director of Global Sales, The Americas
D: 646-217-0432646-217-0432 B: 212-203-4122212-203-4122 Dmacgregor@roccofortehotels.com

Vivian Brito, VIP Reservations Agent
vbrito@roccofortehotels.com or
+1-866-660-9122 (Toll Free from USA and Canada)

Agent Registration:
Requests for access to the program website must be submitted directly to your branch Manager

Rocco Forte Hotels Leisure Territory Map
Rocco Forte Hotels America Global Sales Team
Rocco Forte Hotels: Americas Global Sales Leadership Transition & Team Updates

• RFK- how to book directory

Website
www.rosewoodhotels.com

Commission Disbursement
Enhanced 15 %

Program Name
Rosewood Elite

Dedicated Website: https://www.rosewoodelite.com

Client Benefits:
• Personalized welcome note and amenity from the property Managing Director, reinforcing the Elite agency relationship with Rosewood
• Pre-registration prior to arrival
• Upgrade upon arrival based on availability
• No relocation policy for Elite clients
• Top-of-waitlist Elite priority in high demand periods
• Exclusive Rosewood promotions only available via an Elite Agency

Agent Benefits:
• Dedicated Elite Staff and email addresses at each Rosewood property
• Dedicated Elite Reservations number: 1-866.452.4535
• 24-hour Elite emergency contact, available by calling the property, and asking for the Elite Manager on Duty, or by e-mailing the property's dedicated Elite e-mail address
• 3-hour response to inquiries during business hours in each time zone
• Electronic personalized confirmation and preference request within one hour of confirmation
• Guaranteed first-to-market notification of special offers

Please book BAR Elite Rate Codes and it is automatically linked to your IATA number to receive 15% commission. You do not need to email the hotel. However, Rosewood do encourage that you reach out to let them know about any ETA or preferences. It also helps us to recognize the agent and send amenities recognizing the agent by name.

ROSEWOOD ELITE LONDON, UK - UPDATE
The Rosewood Elite rate code now includes a guaranteed upgrade at time of booking, reflected within the Elite rate.
The below listed amenities will also be automatically applied to your VIP reservations:
• Guaranteed upgrade upon arrival, included within the Elite rate
• Enhanced commission of 15% rooms and suites
• Daily Full English Breakfast for two guests
• Welcome card and bespoke amenity, sent on your behalf

Booking Instructions
To book Rosewood Elite via the GDS, please use the following GDS access codes; RW1 (Sabre) and 1RW (all other GDS programs).
Alternatively, please feel free to use the dedicated email address: London.elite@rosewoodhotels.com GDS Sabre Rate Code: RW1 or TE1

Elite Agent Registration:
Agents are encouraged to register on the Rosewood Elite website www.rosewoodelite.com . Registration acceptance is based on the IATA numbers that all our Elite partners send us to upload on the site. It’s very user friendly and easy to do. Please see attached registration SOP for new agents that you can share with all your locations as needed.

Contacts
Stephanie Chiang
Director of Global Sales – Leisure (Northeast & Eastern Canada)
stephanie.chiang@rosewoodhotelgroup.com
T: +1 (917) 873-0955

Thulan Banh
Director of Global Sales (California)
Thulan.Banh@rosewoodhotelgroup.com
T:+310 880 5588

Angela Goodell
Director of Global Sales (Central Region, West Coast - except CA - Southeast - AL & GA only, Western Canada)
Angela.Goodall@rosewoodhotelgroup.com
T: 214-880-4231

Bertha Vargas
Director of Global Sales (Southeast - except AL & GA - and Latin America)
Bertha.Vargas@rosewoodhotelgroup.com
T:954-507-6188

Catherine Garcia
Regional Sales Coordinator
Catherine.Garcia@rosewoodhotelgroup.com
T:1 212 593 2252

• I maintain & co-manage Elite member list including IATA, PCC, GDS, Agent registration. I’m also responsible in making sure our ORS is updated as well as our global database system.
  
  
• RW elite global sales contact sheet
• Elite brochure
• Registration process for new Elite agents
• Rosewood Elite flyer- elite contact flyer
• RW Elite overview of site capabilities

Brand / Property Info
LUXURY CIRCLE AGENCY PROGRAM

Guest Benefits:

• Upgrade to the next room type category at the time of booking, subject to availability
• Hotel credit USD $50 / USD $100 or 10% of average daily room rate, whichever is higher (per stay)
• Complimentary full breakfast for two, including in-room dining
• VIP Welcome Amenity
• Joint welcome letter from the General Manager and Travel Advisor
• Early check-in and late check-out, subject to availability
• A strict no-walk policy and priority waitlist clearance in sold out hotels
• Dedicated concierge personnel to handle all requests

The following changes will apply for bookings made on or after February 10, 2017:

Selected hotels’ (see attached) credit will be changed to USD $50 or 10% of average daily room rate, whichever is higher (one credit per stay). (List of hotels attached.)
Instead of a choice of three welcome amenities through automatic enrolment in the Golden Circle program at Jade level, VIP welcome amenities will be arranged by the hotel and guests may opt to enroll in Golden Circle starting at Gold level.

THE LUXURY CIRCLE TRAVEL ADVISOR BENEFITS

• Exclusive benefits for clients at any Shangri-La and Kerry Hotels
• A dedicated and personalized website for reservations and special requests
• A global contact and dedicated sales and operations team at each hotel
• Preferred travel industry rates available, based on availability
• Advance notice of news and promotions
• Special promotional offers for only The Luxury Circle member agencies

In order to register yourself as a Luxury Circle Agent and receive an ID and online profile, please click on the following link. http://theluxurycircle.shangri-la.com/register

Commission Disbursement
10%

Program Information
The Luxury Circle is Shangri-La Group's preferred partner program for our luxury agencies and partners with preferred rates and amenities.

Booking Instructions
The Luxury Circle program is very easy to book:

• The Luxury Circle website features a Booking Engine
• In GDS, The Luxury Circle rate codes will appear under the chain code, “SG”, as the first rate under the public rates, with no rate access code needed to find them.
• When using the booking engine, the Agency’s IATA number, and your Travel Advisor’s TLC Agent ID number will automatically cascade onto your booking – there is no need to input it each time! In GDS, you should include your Agent ID number in the SI field, using the ‘TLCxxxxx’ format.
• Each hotel’s page features an ‘Upgrade Chart’, located under the Insider Tips, indicating which room types are upgradeable.
• Within 48 hours of a confirmed booking made by website or GDS, you will receive an updated confirmation email, reflecting the confirmed upgrade.

Terms and Conditions

1. Benefits are eligible only for qualifying bookings made at BAR under The Luxury Circle rate code, not combinable with any external promotional offers; other luxury consortia offers; wholesale bookings do not apply.

• Please refer to upgrade chart details on the soon to launch The Luxury Circle website.
  ** Accelerated Jade membership status in Golden Circle rewards program. Clients must enroll in the Golden Circle program to be eligible for choice of welcome amenities, or else hotel’s normal VIP welcome amenity will be arranged.
  *** Hotel credit is not combinable; not valid towards room rate; no cash value if not redeemed; does not apply to banquet charges, concessionaires, or outlets not operated by hotels. Multiple bookings of back-to-back stay dates at the same hotel will be treated as one stay only.

Contacts
Sam McDiarmid, Director of Business Development, Agency Sales
Shangri-La Hotels and Resorts
419 Park Avenue South, Suite 404, New York, New York 10016, USA
T: (212) 382 3329

Tammy An, Sales Manager, Agency Sales
Shangri-La Hotels and Resorts
419 Park Avenue South, Suite 404, New York, New York 10016, USA
T: (212) 810 4361

Angel Wan
angel.wan@shangri-la.com
(852) 259-9300

• 2021 the luxury circle program sheet
• Shangri-La hotels July 2020
• Shangri-La cares global health and safety commitment
• Shangri-La cares fact sheet

Brand / Property Info
Small Luxury Hotels WithIN Program information in attached documents

Booking Instructions
GDS Rate Code: TE3
Chain Code: LX

Preferred Partner Program rates are subject to individual hotel participation and available inventory

Contacts
Josh Hourdequin
Senior Director of Sales, The Americas
T: +1 (912) 230 6559
E:josh.hourdequin@slh.com

• withIN agency fact sheet
• withIN hotels

Brand / Property Info
Viceroy -The Guild

Website
viceroyguild.com

Commission Disbursement
15% through 2021
10% beginning 2022

Program Name
The Guild

Program Information
PROGRAM BENEFITS
• FOUR HOUR RESPONSE TIME
Phone calls, emails, etc. will be returned within 4 hours.
• WRITTEN CONFIRMATION
Written confirmation of a reservation or status update will be sent by the end of your business day.
• FIRST PRIORITY IN CLEARING SPACE OVER SOLD OUT DATES
If a hotel is in a walk situation, they will walk one additional guest to accommodate a Guild agents client.
• FIRST PRIORITY IN ROOM REQUESTS
For requested room category, bed type, rollaway and connecting rooms.
• NO WALK POLICY
In the case of an oversold hotel, GUILD clients will not be relocated and “walked” to another property.
• COMPLIMENTARY, CUSTOMIZED AMENITY,
Clients will receive a customized amenity that will create a “an authentic surprise” or a “defining moment” with a note acknowledging the booking agency or agent.
• COMPLIMENTARY DAILY BREAKFAST
Complimentary breakfast for two per bedroom (or an F&B credit per person)
• PERSONAL WARM WELCOME
Hotel management will personally welcome your guests on behalf of your agency (mandatory at resorts, city hotels upon request).
• FRONT DESK MUST REFER TO HOTEL & AGENCY
As well as your name, if provided.
• PERSONALIZED GENERAL MANAGER’S HANDWRITTEN WELCOME NOTE
Handwritten note referencing the relationship between the hotel and your agency (and your name if provided) during warm welcome at check-in.
• LATE CHECK OUT
Complimentary 4 p.m. departure upon request based on availability (2 p.m.) in cities.
• SPECIAL AGENT INCENTIVES
Hotels will offer special incentives for Guild Members only throughout the year.

Booking Instructions
For ADX book the Preferred Rate. For GDS the Chain Code is VG and the Rate code is TE1

Contacts
See attached flyer for all hotel property level contact information

Attachments
The GUILD Directory and Benefits Brochure 2021.pdf]()

• Viceroy contacts

Website
www.villasofdistinction.com

Commission Disbursement
11% Commission

Program Information
EXPLORE VILLAS IN OVER 50 DESTINATIONS

With over 2,000 luxury villas worldwide, Villas of Distinction offers a taste of luxury, wherever you go. From the cerulean seas of the Caribbean to the old world elegance of Europe – there's a destination waiting to be discovered.

Villas of Distinction will provide each reservation with a $200 Destination Dollar credit to be used with their concierge team to enhance the experience in the destination. This is not combinable with any other Destination Dollars incentive or Concierge Credit. The promo code for this credit is Traveledge2021.

BOOKING & PAYMENT PROCEDURES: Travel Edge travel advisers and affiliates will place their luxury villa reservations directly with Villas of Distinction. Payments will be made directly to Villas of Distinction by the Travel Edge members. Villas of Distinction accepts agency checks, wire transfers, credit cards, Visa & Discover card are preferred, and there is no fee for these credit card payments. However, there may be a 3% fee for use of any other card not named here.

We are reverting to pre covid hours – here are our new hours please note this and share with network: The hours are below- open 7 days a week for Villas of Distinction. M-F 9am-7pm EST and Saturday and Sunday 9am-5pmEST ( we are continuing to hire so we can extend the daily hours to 8pm EST and will be updating this as soon as possible)

Contacts
Main Contact
Steve A. Lassman, Vice President
Email:slassman@wth.com
T 800-289-0900 (Ext. 44206)
Reservations: 800 289 0900

Brand / Property Info
Five unique properties in:

San Diego
Branson
Cabo San Lucus
Lake Tahoe
Palm Springs

See website for more information. Also attached flyer

https://welkresorts.com/

Commission Disbursement
12% Commission

Booking Instructions
Book through GDS No chain or rate codes are needed book from general availability. Add the /N-WELK RESORTS for the city’s that these are available in.

Contacts
KIMBERLY HENNINGER
Travel Industry Sales Manager 300 Rancheros Drive
Suite 450
San Marcos, CA
92069
p 760.916-5656
e Kimberly.Henninger@welkgroup.com

Attachments
TRAVEL AGENT CUSTOMER SHEET.pdf]()

• Travel agent customer sheet

Brand / Property Info
EXCLUSIVE PROGRAM FOR TRAVEL EDGE updated 2019

Resident fee waived for one guest per day for each hotel. Exclusive Preferred Partner Program to include the following amenities:

WestHouse - Chain Code: LX / WVT or TE1

• Buffet breakfast served weekdays 6:30-10:30 AM and weekends 7-11 AM in The Terrace located on the 23rd floor
• Barista bar and non-alcoholic beverages available all day in The Terrace
• Hours of Indulgence - light fare and curated selection of alcoholic beverages served daily from 5-7 PM in The Terrace on the 23rd Floor
• Wi-Fi access
• Local and toll-free phone calls
• 24-hour Fitness Center on the 3rd floor
• 24-hour business center services
• Bottled water in-room

Park Central - Chain Code: XT / WVT

• WiFi access
• Local and toll-free phone calls
• Luggage storage on arrival and/or departure up until 9:00pm
• Apple workstations with printing, faxing and scanning offered through our Guest Relations Team
• 24-hour Fitness Center on the 3rd floor

Commission Disbursement
10% commission for WestHouse and Park Central to apply to ROH inventory

Contacts
Suzanna Dowidat
COMPLEX DIRECTOR OF BUSINESS TRAVEL
T 212 707 4529 | F 212 707 4806
E SDOWIDAT@HIGHGATE.COM
201 West 55th Street
New York, NY 10019