CRUISE VENDORS

Corporate Office Address
741 Boston Post Road,
Suite 200 Guilford, CT 06437

Phone Numbers
U.S. ​Reservations: 888.323.4741

Monday - Friday: 8:00 am - 9:30 pm EST
Saturday: 8:30 am - 8:00 pm EST
Sunday: 8:30 am - 7:00 pm EST

Commission
Cruise
10% - Cruise fare less NCF if applicable

Cruise Line Website
​www.americancruiselines.com

Agent Booking Website
www.americancruiselines.com/travel-agents

Support Email Address
​inquiry@americancruiselines.com

Sales Contacts
Customer Service
Telephone: 1.800.894.8570
Fax: 203.453.7385

Customer Service Hours:
Monday - Friday: 8:00 am - 8:30 pm EST
Saturday: 8:30 am - 5:00 pm EST
Sunday: 8:00 am - 4:00 pm EST

Cindy Christen BDM SE
Cell: 203.535.3131
cindy.christen@americancruiselines.com
FL GA NC SC AL AR MS LA

TBA: BDM SW

Linda Heckman BDM SE
203.824.1373
Linda.heckman@americancruiselines.com
OH IL WI MN TN IN MI KS MS IA MO KY MB

Faith Alcorn-Selk BDM
Mobile: 203. 415.7999
Faith.alcorn-selk@americancruiselines.com
CA WA OR SD ND HI AK ID NV ND SD MT

Sara Hamilton-Moran BDM
Mobil: 203.843.7633
sara.hamilton-moran@americancruiselines.com
NY NJ CT MA RI NH VT ME PA DE DC MD VA WVA​

Corporate Office Address
CORPORATE OFFICE: LONDON - BELMOND (UK) LIMITED

Shackleton House, 4 Battle Bridge Lane, London, SE1 2HP, United Kingdom

Phone Numbers
General Reservations​:

Phone Toll-free): 1 800 524 2420
email: reservations.us@belmond.com
Opening hours: 9:00am-6:00pm, Monday-Friday

Agency Reference ID
ARC # 05769260

Commission
14% - Cruise fare less NCF if applicable

Cruise Line Website
www.belmond.com/

Category
Contemporary

Corporate Office Address
Carnival Place, 3655 NW 87 Ave.
Miami, FL
33178

Phone Numbers
General Reservations
800-327-9501

Group Sales Department
800-327-5782, press 3

Click HERE for the email addresses for other Support departments

Agency Reference ID
HQ # 714-540-7400 or Use your Branch phone number.

Commission
Cruise
15% - net cruise fare

Pre/Post Hotel Package
Non-commissionable

Cruise Line Air
Non-commissionable

Cruise Line Insurance Plan
10%

Transfers
Non-commissionable

​​Disbursement
Individual Bookings
After sailing

Group Bookings
After sailing

Cruise Line Website
www.carnival.com

Agent Booking Website
www.goccl.com

Support Email Address
esolutionsgroup@carnival.com

Support Phone
800-845-2599
Monday - Friday 6:00am to 11:00pm EST
Saturday Closed
Sunday Closed

Sales Contacts
Business Development Directors:
Santa Ana, La Jolla, Palm Desert​, Menlo Park
Drew Santiago
DSantiago@carnival.com

Rolling Hills Estates
Irene Gawdzik
IGawdzik@Carnival.com

Atlanta
Katy Rose Friedman
kfriedman@carnival.com

New York
Ann Hall
ahall@carnival.com

Bermuda
Jodi Kinmon
Jkinmon@carnival.com

Toronto
Marilisa de Simone
mdesimone@carnival.com

Jill Langley
Manager, Business Development
Greater Los Angeles
+1 800-327-7276 ext. 700133
jlangley@carnival.com​

Trade Engagement Department
California (Santa Ana)
Ynelim Carrillo
YMCarrillo@carnival.com
800-327-7276, Press 5

All other offices - Contact Trade Engagement Department
Cclsales@carnival.com
800-327-7276, Press 5

Charters, Meetings & Incentives department
Jackie Casa
jcasa@carnival.com
​​Notes
Branch Booking Instructions - FIT
Use Santa Ana phone # 714-540-7400 or branches may book using their own office phone number by calling Carnival Reservations direct or online at www.GoCCL.com. See commission details below.

Branch Booking Instructions - Groups (set up by your individual branch)
Use Santa Ana phone # 714-540-7400 or branches may book using their own office phone number by calling Carnival Reservations direct or online at www.GoCCL.com. See commission details below.

Booking into Travel Edge National Groups
There will be no Travel Edge National Groups set up for Carnival unless future needs are identified.

Corporate Office Address
Celestyal Cruises North America - 1111 Brickell Avenue, Suite 1100, Miami, Florida 33131
E-mail: cruising@celestyalcruises.com

Phone Numbers
Toll Free: (877) 337-4665 | Fax: +1 (305) 913 4101

Commission
12% - Cruise fare less NCF if applicable

Cruise Line Website
americas.celestyalcruises.com

Agent Booking Website
pro.celestyalcruises.com

Agency Code: (Same User ID is used by all the agents in that branch)
Santa Ana - Agency Code: WORLDV, User ID: worldview
La Jolla - Agency Code: TLJ057, User ID: TLJ057
Palm Desert - Agency Code: TPD058, User ID: TPD058
Rolling Hills - Agency Code: DPV058, User ID: DPV058
NYC - Agency Code: PISABROS, User ID: pisabros
Atlanta - Agency Code: CENT123, User ID: CENT123
Bermuda- Agency Code: 2506760, User ID: 2506760
Toronto- Agency Code: TNC676, User ID: TNC676

Password is TRAVELEDGE2018

When you complete the booking you should be able to go into the top tab that stats BOOKING DATA where you can add your name.

Support Email Address
cruising@celestyalcruises.com

Corporate Office Address
200 South Park Road, Suite 200
Hollywood, FL 33021-8541

Phone Numbers
General/Group Reservations
800-462-6782 press # 1
Monday-Friday 9 am- 7 pm EST

Agency Reference ID
Book using your Branch ARC/IATA & phone number

Commission
10% - Cruise fare less NCF if applicable​​

Disbursement
Commission paid after sailing.

Cruise Line Website
www.costacruise.com

Agent Booking Website
www.costaclick.com

Sales Contacts
Mandy McBride (on Maternity Leave)
Business Development Manager
Sales & Marketing
mcbride@us.costa.it
Tel. 954-292-6659

For sales related questions please contact Scott Knutson, knutson@us.costa.it or email at costasales@us.costa.it

For customer care related questions please contact customercare@us.costa.it

Category
Small Ship Luxury

Corporate Office Address
​Travel Edge

230 Park Avenue, 5th Floor, Suite 500, New York NY 10169

Phone Numbers
1-877-318-6228

Commission
​10%

Disbursement
​In the month after the sailing date​

Cruise Line Website
www.fredolsencruisesusa.com

Sales Contacts
​Email fredolsen@traveledge.com

Notes
​Travel Edge serves as the North American Re-seller for Fred.Olsen Cruise Line. This relationship enables all US and Canadian passengers wishing to book a Fred.Olsen sailing to pay with a US credit card without additional foreign transaction charges and for American and Canadian travel advisors to receive commissions from Fred.Olsen. Travel Edge also mails out Fred Olsen Cruise Line brochures to both advisors and clients as well as all cruise documentation.

Please see attached "Selling Points" document which outlines each of the 4 ships and their main selling points.

Corporate Office Address
c/o Kartagener Associates, Inc.
225 West 34th Street, Suite 2223
New York, NY 10122

Phone Numbers
General Reservations
877-445-7447

Agency Reference ID
HQ # 714-540-8005 / ARC # 05769260

Commission
10% (net cruise fare)
Book under IATA # 05769260

Disbursement
Commission paid after sailing.

Cruise Line Website
www.hl-cruises.com/
www.kainyc.com

Sales Contacts
Account Manager
Nicole Klope
nicole@kainyc.com
877-445-7447

Corporate Office Address
One Environs Park Helena, AL 35080

Phone Numbers
General Reservations​:
Phone Toll-free 855-473-5748
Office Hours: 8AM - 6PM, CST

Agency Reference ID
ARC # 05769260

Commission
12% - Cruise fare less NCF if applicable

Cruise Line Website
www.ietravel.com​

Sales Contacts
Rebecca Stacey
Business Development Manager, Western U.S. & Canada
Phone:702.981.1431
rebecca.stacey@zegrahm.com

Jonathan Brody
Business Development Manager, Eastern U.S. & Canada
Phone:980-521-2740
jonathan.brody@zegrahm.com

Steve Cox
Executive Director
Phone:205.565.2121
Steve.Cox@ietravel.com

Corporate Office Address
6750 North Andrews Avenue
Suite 100
Fort Lauderdale, FL 33309

Phone Numbers
General Reservations
800-666-9333
Hours: Mon-Fri 9am-8pm EST / Sat-Sun 10am-6pm EST

Yacht Club Reservations
855-469-2582

Group Department / Reservations
800-666-9333
groupsmscusa@msccruisesusa.com

Group Sales Department
800-666-9333

Sales Department
954-958-3297
sales.service@msccruisesusa.com

Agency Reference ID
HQ # 714-540-8005 / ARC # 05769260
Commission
Cruise
FIT: 10% (net cruise fare)
GROUP: Negotiated case-by-case

Disbursement
Commission paid after sailing.

Cruise Line Website
www.msccruisesusa.com

Agent Booking Website
www.msccruisesagent.com

Sales Contacts

Business Development Manager, NYC (5 Boroughs) Long Island & Lower State NY
Glen Cajas
Direct: +1 914-573-8204
Direct Travel Advisor Line 1-800-666-9333

BDM Sales Support Specialist
Samantha Bornelus
Samantha.Bornelus@msccruisesusa.com
Direct: 954-958-1079​​​​

Notes
PIN# must be entered when calling:

TRAVEL EDGE - BERMUDA – US142090 - Pin#1746543
TRAVEL EDGE - NEW YORK - US028556 - Pin#1630392
TRAVEL EDGE USA - US109698 - pin#1645862
Travel Edge - La Jolla - US143810 - Pin#1752577
Travel Edge - Palm Desert – US131256 - Pin#1710493
Travel Edge - Rolling Hills Estates - US073732 – Pin#1638358
Travel Edge Partners, Inc. – US161563 - pin#3144191
Century Travel/Travel Edge - US025316 - pin#1629699
Canadian Advisors - you can call the Canadian Office, and the phone number is 18332539978. You can also reach out to them via email which is insidesales@msccruises.ca

Category
Small Ship Premium

Corporate Office Address
1145 17th Street NW
Washington, DC 20036

Phone Numbers
General Reservations
(888)966-8687 or (202)835-0021

Email: inquiries@nationalgeographicexpeditions.com

Hours: 9:00am - 6:00pm EST

Agency Reference ID
HQ # 714-540-8005 / ARC # 05769260

Commission
Cruise - Small Ship Expeditions
12% -Cruise fare less NCF if applicable

Land Expeditions
12%

Private Jet Expeditions
8%

Disbursement
Commission paid after sailing

Cruise Line Website
http://www.nationalgeographicexpeditions.com/

Sales Contacts
Sales Manager
Anna Herdeck
Tel: (312) 535-4947
Email: anna.herdeck@natgeoexpeditions.com

Category
Gay & Lesbian Charter

Corporate Office Address
2535 25th Ave South
Minneapolis, MN 55406

Phone Numbers
General/Group Reservations
800-328-7787
Hours: Mon-Fri 9am-6pm CST

Agency Reference ID
HQ ARC # 05769260

Commission
13% (net cruise fare)

If booked under Santa Ana HQ ARC # 05769260

Disbursement
Commission paid after sailing.

Cruise Line Website
www.rsvpvacations.com

Agent Booking Website
www.rsvpvacations.com/travel

Support Email Address
sales@rsvpvacations.com

Sales Contacts
Randle Roper
Sales and Customer Service
randle@rsvpvacations.com
Tel: (985)630-5254

Category
Luxury River Cruises

Corporate Office Address
​4000 Hollywood Blvd Ste 625S,Hollywood, FL 33021-1217

Phone Numbers
1-855-517-1200

Commission
European River Cruising - 16% (Use Agent Code WORPAL11, US Bookings Only)
Pre/Post Additional accommodation - 10%
Insurance - 10%

Disbursement
​Commission paid after sailing.

Cruise Line Website
​https://www.scenic.ca/

Agent Booking Website
​https://bookings.scenicglobal.com/ExpressBook/weblogin.aspx

Support Email Address
usabookings@scenicglobal.com

Support Phone
United States and Canada: 1-855-517-1200

Sales Contacts
National Sales Manager:
Southwest Calif, AZ, NV
​Mark Junette
(714) 394-9779
Mark.Junette@scenicusa.com

Director of National Accounts:
Southeast- FL, GA, NC, SC, TN, MI, AL
Richard Hickey
(617) 306-6879
Richard.Hickey@scenicusa.com

Regional Sales Managers:
Northeast – NY, NJ, MA, CT, PA
Mark Bryant
(860) 709-2667
mark.bryant@scenicusa.com​

Northwest – WA, OR, UT, WY, ID, MT
Randy Goodrich
(503) 330-7439
Randy.Goodrich@scenicusa.com

Northwest – WA, OR, UT, WY, ID, MT
Carolyn Szekeres
(972) 523-9633
Carolyn.Szekeres@scenicusa.com

Midwest – IL, OH, IA, MI, WI, KA, MO, IN, KY
Tom Van Dorn
(781) 708-2836
Tom.VanDorn@scenicusa.com

Western US
Nancy Iovino
​​C 818 434 6181
Nancy.iovino@ScenicUSA.com​​

Tracy Daniels, BDM Ontario (Canadian Contact for Travel Edge)
905-809-1205
tracy.daniels@scenic.ca ​

Agent Sales SupAgent Sales Support | Travel Advisor Hub | Emerald Waterways USA - Emerald Cruisesport | Travel Advisor Hub | Emerald Waterways USA - Emerald Cruises​

Scenic Canada BDM Territory Map
Scenic Sales Team - Travel Agent Hub

Notes
Booking and Payment:

Bookings are based on space available.

To hold a specific stateroom, a non-refundable deposit of $500/pp is required within 2 days of holding the space.

6 months or 180 days prior: Tour Personalizer (Passenger Information Form) information is required to be completed for all passengers.

Final payment is due 90 days prior to sailing. Final payments must be in the gross amount due.

Category
Small Ship Luxury

Corporate Office Address
1551 Sawgrass Corporate Pkwy, Suite 200
Fort Lauderdale, FL 33323, USA

Phone Numbers
Phone +1 (954) 538-8400
Fax +1 (954) 431-7151

Agency Reference ID
ARC # 05769260

Commission
14% - Cruise fare less NCF if applicable

Cruise Line Website
www.aboardtheworld.com

Sales Contacts
​Phone +1 (954) 538-8449